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Tenant Services

Margert is a HUD-approved housing counseling agency that provides assistance to persons who want to rent, buy or already own a home, and who seek to be responsible renters, buyers and owners.

Counseling and Education on Locating, Securing, or Maintaining Residence in Rental Housing

Types of Assistance: this category of service refers to one-on-one counseling and group education sessions regarding renter-related topics, including: helping clients obtain and utilize rent subsidies; pre-rental search assistance/mobility counseling; budgeting for rent payments; educating clients on landlords' and renters' rights; explaining the eviction process; ensuring clients understand their rights when faced with displacement; explaining the responsibility of the entity causing displacement; and providing assistance with locating alternative housing.

On the HUD website, you can find low-rent apartments for senior citizens and people with disabilities, as well as for families and individuals.

Looking for info on affordable housing? Visit the New York City Affordable Housing Resource Center.

You have rights in Housing Court!

View your Bill of Rights (view in Spanish).

Senior citizen tenants under rent control or rent stabilization may be entitled to an exemption from future rent increases under the Senior Citizens Rent Increase Exemption (SCRIE) Program. (Tenants apply for SCRIE to the NYC Department for the Aging.)

Do you have an apartment to rent?

If you are a landlord or a homeowner and you have an affordable apartment to rent, please e-mail us.

Counseling on Shelter or Services for the Homeless

Types of Assistance: this includes referrals to social, community, and homeless services such as emergency shelter or transitional housing.

The NYC Department of Homeless Services (DHS) "prevents homelessness wherever possible and provides short-term emergency shelter and re-housing support whenever needed."

Do you need immediate help? You can call DHS' Office of Client Advocacy toll free at 1-800-994-6494, or you may be connected through 311.

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Margert is funded by the New York State Division of Housing and Community Renewal Neighborhood Preservation Program (NPP) to administer "soft services" in Far Rockaway, which are designed to preserve and promote affordable housing for low-income, elderly and handicapped households.

These services may include, but are not limited to, tenant counseling, entitlement assistance (TANF, WIC, SSI, etc.), landlord/tenant mediation, eviction prevention, relocation and Section 8 assistance, public housing application assistance, mortgage counseling, homeownership assistance and housing-related workshops.

HUD Housing Counseling Program Regions of Service: All NYC & Long Island

Margert provides ALL types of housing and neighborhood preservation services to the tenants, landlords and homeowners of the Rockaways, Queens and the NYC Metro Area.

· Loan/Grant Application Assistance

· Long Island Energy Fund's Project Warmth

· KeySpan Energy Delivery On Track

· Eviction Preventions

· Section 8 and Project Housing Assistance

· Government Entitlement Assistance

· Emergency Relief Food Pantry

· Tenant's Rights Counseling

· Tenant Organizing Technical Assistance

· Program Assistance to Other Organizations

· Housing Development & Rehabilitation

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